Developing and adapting the most advanced technical solutions, Dukascopy Bank offers its customers a brand-new way to communicate with the Bank. Our banking ChatBot is both an interactive banking platform and an instant communication channel with customer support.
As it is known, technology development does not stand still. More and more companies are changing their approach to communicating with clients. Unlike most other banks, Dukascopy is at the forefront of future changes. One of our latest developments, the banking ChatBot, is a comprehensive solution that, on the one hand, gives you easy and fast access to your bank account management, and on the other hand, allows you to contact our customer support specialists in real time 24/7 and ask questions you are interested in.
In order to use the chatbot service, you need to go to the Bank section in the bottom menu of Dukascopy Connect 911 mobile application. ChatBot allows you to perform any operations on your Multi-Currency Account (MCA), for example, order and deposit Dukascopy card, create new sub-accounts, convert currency, send money. In addition, by selecting Open e-bank option in a menu, you can get into the standard version of the mobile internet bank.