Protect yourself from digital fraud
Digital services make life faster and more convenient — but they also attract fraudsters. Cybercriminals use sophisticated tactics to steal personal information, login credentials, and money. Being informed is the best first line of defense.
Common types of digital fraud
Phishing emails & texts
Fraudsters pose as trusted organizations to trick you into clicking malicious links or sharing sensitive details.
Fake websites & apps
Imitation sites and apps often look genuine but are designed to capture your personal or banking information. See the official list of Dukascopy websites here.
Social engineering scams
Criminals may impersonate customer support, friends, or even authorities to pressure you into revealing passwords or transferring funds.
Account takeover
Once fraudsters gain access to your accounts, they can move money, make purchases, or lock you out.
How to stay safe
Verify before you click
Always check email senders, URLs, and app publishers.
Keep your details private
Never share passwords, PINs, or one-time codes with anyone.
Use strong security
Enable multi-factor authentication and update your devices regularly.
Monitor your accounts
Review transactions frequently and set up alerts.
Be cautious of urgency
Scammers often create pressure to act quickly – pause and confirm first.
What we’ll never do
Passwords are never requested
Мы никогда не будем запрашивать ваш полный пароль по электронной почте, телефону или смс.
Не просим переводить деньги
Мы никогда не будем просить вас перевести деньги на так называемый «безопасный счет».
Не требуем срочной оплаты
Мы никогда не будем давить на вас, требуя немедленной оплаты.
If you suspect fraud
Прекратите все контакты с подозреваемым в мошенничестве
Не переходите по ссылкам и не скачивайте вложенные файлы
Немедленно свяжитесь с нами, используя официальные каналы
Сообщите о подозрительных действиях местным властям